Terms of Service

Tactical Edge AI LLC ("Company"), located at 8401 Mayland Dr., Ste S, Richmond, VA 23294, USA, provides Projectory.ai as a SaaS application (the "Services"). By accessing the Services, you consent to be bound by these terms.

• Services are provided contingent on fee payment and compliance with these terms.
• Users establish administrative credentials and may create standard user accounts up to permitted limits.
• Users must accept the Privacy Policy and AI Policy.

Users receive a non-exclusive, non-transferable license for internal use only.

• Reverse engineering, creating derivative works, and unauthorized distribution are prohibited.
• The platform is restricted to lawful content only.
• Users must maintain equipment compatibility and account security.
• Users bear responsibility for ensuring outreach activities comply with CAN-SPAM, TCPA, and applicable regulations.
• The Company may utilize AI systems for proposal generation and chatbot functions.

Information marked "Confidential" or "Proprietary" remains protected for three years post-disclosure. Company software and algorithms remain indefinitely confidential.

• Exceptions apply to publicly available information or independently developed data.
• The Company may collect and report anonymized aggregate user data.

• Invoicing: Customers pay fees per Order Form, due upon invoice receipt.
• Fee Adjustments: The Company may adjust fees with 30 days' notice.
• Disputes: Billing disputes must be raised within 60 days.
• Late Payments: Overdue accounts incur 1.5% monthly finance charges (or legal maximum) plus collection costs.
• Taxes: Customers are responsible for all non-federal taxes.

• The agreement continues for the Initial Service Term and automatically renews unless either party requests termination 30 days before term end.
• The Company may terminate upon 10 days' notice for material breach, if not remedied within five business days.
• Breaching customers pay remaining fees through term end.
• Certain sections survive termination, including confidentiality, payment, and indemnification obligations.

THE SERVICES ARE PROVIDED "AS IS." THE COMPANY DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE.

• The Company disclaims all implied warranties including merchantability and fitness for particular purposes.
• Users acknowledge interruptions beyond the Company's control are not service deficiencies.

• Neither party is liable for indirect, consequential, or exemplary damages.
• Liability is capped at fees paid in the prior 12 months.
• This excludes bodily injury claims.

Mandatory arbitration applies to all disputes except small claims court matters and intellectual property infringement claims (litigated in Fairfax, Virginia courts).

• Arbitration occurs before one arbitrator in Fairfax, Virginia, under American Arbitration Association commercial rules and Virginia law.
• Individual claims only — class actions are prohibited.
• 30-day opt-out available for new users via optout@dyspute.ai.
• Informal resolution required before arbitration: parties exchange written notices, investigate for 30 days, then attempt virtual mediation within 30 days.